<p>This Privacy Policy describes the personal information that
may be collected by us, the choices you can make about your personal
information and how we protect your information. If you would like a printed version of this
policy, you can print this page using your browser.</p>



<p>To meet your expectations about privacy and confidentiality Grande Musical Promotions has operational processes and procedures to comply with:</p>



<ul>



<li>Australian Privacy Principles (APPs) contained in the
Privacy Act 1988<br></li>



<li>Australian Direct Marketing Association (ADMA) Code of
Practice in relation to how we market to our customers<br></li>



<li>Spam Act 2003 in relation to electronic marketing<br></li>



<li>Do Not Call Register Act 2006 where we engage in
telemarketing<br></li>



<li>Telecommunications Industry Standard 2007 where we engage in
telemarketing.</li>



</ul>



<p>If you have any questions not addressed in this policy,
please feel free to contact us using the methods at the bottom of this policy
under the heading How to contact Us.</p>



<h2>Your acknowledgement of our Privacy Policy</h2>



<p>By using this website, you acknowledge that you have read and
understood this privacy policy. Please note that this policy does not extend
your rights or Grande Musical Promotions’ obligations beyond those defined in
the legislation listed above.</p>



<p>Should there be any inconsistency between this policy, the
Privacy Act and other Acts mentioned above, this policy shall be interpreted to
give effect to and comply with the legislation.</p>



<p>This policy includes examples but is not intended to be
restricted in its application to such examples. Where the word 'including' is
used, it shall mean 'including without limitation'.</p>



<p>Our websites contain links to external websites. Grande Musical Promotions is not responsible for the privacy policies of those other
websites. We recommend you review the privacy policies of each site you visit.</p>



<h2>Collection of personal information</h2>



<p>'Personal information' means information we hold about you
from which your identity is either clear or can be reasonably determined. When
you give us your personal information, it imposes a serious responsibility on
us. Protecting your privacy when handling your personal information is very
important to us and is fundamental to the way we serve you.</p>



<p>Generally, we will collect personal information directly
from you, and only to the extent necessary to provide the product or service you
requested or to carry out our internal administrative operations.</p>



<p>We may collect personal information from you when:</p>



<ul>



<li>you fill in an application form<br></li>



<li>deal with us over the telephone<br></li>



<li>purchase a product or service in one of our retail outlets<br></li>



<li>e-mail us<br></li>



<li>create an account with us<br></li>



<li>ask us to contact you after visiting our web site.</li>



</ul>



<p>We will collect personal information from you by lawful and
fair means and not in an unreasonably intrusive way.</p>



<p>If you choose to not provide your personal information when
requested, we may not be able to deliver the product or service that you have
requested. We will endeavour to make this as clear as possible for each
service.</p>



<p>In some cases, where it makes sense and is lawful, you can
interact with us anonymously or by using a pseudonym (an alias). We will
endeavour to make this option clear when it is available to you.</p>



<h2>Information collected</h2>



<p>As noted above, we will only collect personal information
from you that's necessary to provide the product or service or to carry out
internal administrative functions. We collect different personal information
depending on the product or service that you have requested.</p>



<h2>Unsolicited information</h2>



<p>'Unsolicited' personal information is personal
information about an individual that an organisation has unintentionally
received. This is an uncommon occurrence, but when it does happen, we will
protect your personal information with the same rigour as we treat personal
information that we intended to collect. If we could not have collected this
information through our normal processes, we will de-identify that information
as soon as we can.</p>



<h2>Uses and sharing</h2>



<p>We use the personal information you provide only for
purposes consistent with the reason you provided it, or for a directly related
purpose. We may also use your personal information where required or permitted
by law. We may also use your information where you have provided us with your
express or implied consent.</p>



<p>We do not share your personal information with other
organisations unless:</p>



<ul>



<li>you give us your express consent, or<br></li>



<li>sharing is otherwise required or permitted by law, or<br></li>



<li>this is necessary on a temporary basis to enable our
contractors to perform specific functions.&nbsp;</li>



</ul>



<p>We have a strict duty to maintain the privacy of all
personal information we hold about you. However, certain exceptions do apply.
For example, where disclosure of your personal information is:</p>



<ul>



<li>authorised or required by law (e.g. disclosure to various
government departments and agencies such as the Australian Taxation Office,
CentreLink, Child Support Agency, or disclosure to courts under subpoena)<br></li>



<li>in the public interest (e.g. where a crime, fraud or
misdemeanour is committed or suspected and disclosure against the customer\\\\\\\\\\\\\\\'s
rights to confidentiality is justified)<br></li>



<li>with your consent - your consent may be implied or express
and it may also be verbal or written. &nbsp;</li>



</ul>



<h2>Direct marketing</h2>



<p>From time to time we may use the personal information we
collect from you to identify particular products and services which we believe
may be of interest to you. We may then contact you to let you know about these
products and services and how they may benefit you. We will generally only do
this with your prior consent (where practical) and we will always give you a
choice to opt out of receiving such information in future.</p>



<h2>Accessing your personal information</h2>



<p>You have the right to request access to the personal
information we hold about you. This right is subject to certain exceptions (see
below) allowed by law.</p>



<p>Grande Musical Promotions will, upon your request, and
subject to applicable privacy laws, provide you with access to your personal
information that is held by us. However, we ask that you identify, as clearly
as possible, the type (or types) of information requested. Grande Musical Promotions will deal with your request in a reasonable time - usually within 30
days.</p>



<p>Depending on the breadth of your request, we may recover
from you our reasonable costs incurred in supplying you with access to this
information.</p>



<h2>Exceptions</h2>



<p>Your right to access your personal information is not
absolute. In some circumstances, the law permits us to refuse your request to
provide you with access to your personal information, such as circumstances
where:</p>



<ul>



<li>access would pose a serious threat to the life or health of
any individual<br></li>



<li>access would have an unreasonable impact on the privacy of
others<br></li>



<li>the request is frivolous<br></li>



<li>the information relates to a commercially-sensitive
decision-making process<br></li>



<li>access would be unlawful<br></li>



<li>access may prejudice enforcement activities, a security
function or commercial negotiations. &nbsp;</li>



</ul>



<h2>Freedom of information laws<o:p></o:p></h2>



<p>In addition to privacy laws, you may have rights to access
your personal information contained in certain Grande Musical Promotions
documents. Details on how to apply for access to these documents are contained
in the Freedom of Information Act 1982 (FOI Act).</p>



<p>More information is available at the Office of the
Australian Information Commissioner's freedom of information pages.</p>



<h2>Updating your information</h2>



<p>It is inevitable that some personal information which we
hold will become out of date. We will take reasonable steps to ensure that the
personal information which we hold remains accurate and, if you advise us of a
change of details, we will amend our records accordingly.</p>



<h2>Information security</h2>



<p>Grande Musical Promotions is committed to keeping your
trust by protecting and securing your personal information.</p>



<p>We employ appropriate technical, administrative and physical
procedures to protect personal information from unauthorised disclosure, loss,
misuse or alteration.</p>



<p>We limit access to personal information to individuals with
a business need consistent with the reason the information was provided. We
keep personal information only for as long as it is required for business
purposes or by the law.</p>



<p>Grande Musical Promotions protects your personal
information by complying with Information Security Standards, Industry Schemes
and Statutory obligations. We regularly conduct targeted internal and external
audits on our security systems to validate the currency of our security
practices.</p>



<h2>How to contact us</h2>



<p>Grande Musical Promotions is committed to working with its
customers to obtain a fair resolution of any complaint or concern about
privacy.</p>



<p>To contact us with a compliment or complaint or a privacy
question, you can:</p>



<ul>



<li>write to us at Grande Musical Promotions, PO Box 86, Redbank, QLD 4301</li>



<li>call our office at (07) 3450 4510 between 9.00am and 5.00pm EST Monday
to Friday</li>



<li>complete our online contact form</li>



</ul>



<h2>Further information on privacy</h2>



<p>You can obtain further general information about your
privacy rights and privacy law from the Office of the Australian Information
Commissioner by:</p>



<ul>



<li>calling their Privacy Hotline on 1300 363 992<br></li>



<li>visiting their web site at http://www.oaic.gov.au/<br></li>



<li>writing to The Australian Information Commissioner, GPO Box
5218, Sydney NSW 1042<br></li>



</ul>